Self Service Guide
Home Page Setup on Web Browser- MS Edge and Google Chrome
Last Updated: January 31, 2025To setup your homepage for Google Chrome Browser, please follow the steps on the screenshot: Type in the URL and hit “Add” button to confirm For Microsoft Edge Browser, follow the steps below: Type in the URL and hit “Add” button to confirm PLEASE NOTE: To re-open your browser for the new...
Troubleshooting Sage APA Sync Issue
Last Updated: January 21, 2025Request for a new article from #248551 Brand IT Support Description Sage APA not able to sync. Solution is to restart the smart sync service in Accpac server.
ChatGPT – Proprietary Sensitive Data Leak Prevention
Last Updated: January 31, 2025Tip 1: Disable Chat History in ChatGPT & do NOT input proprietary/sensitive data. Step 1-3: This is how you normally interact with ChatGPT by entering text in the message box (1) that leads to a response (2) and gets stored (3) in ChatGPT. Step 4: Click on “Three Dots” icon on the right side...
Seamless PowerPoint Presentation in MS Teams Meeting: No More Screen Sharing!
Last Updated: January 31, 2025Step 1: Make sure you are in a Teams Meeting & open the PowerPoint slide deck as shown on the image on left side. Step 2: Now click on “Present in Teams” tab on top right corner. Step 3: You are now presenting your PowerPoint in Teams Step 4: The image on the right side...
Seamlessly Integrate Wrike with MS Teams for Effortless Collaboration
Last Updated: January 31, 2025Step 1: Ensure that you are in MS Teams and click on “Apps” tab on the left. Step 2: Search for “Wrike” in the dialogue box. Step 3: Go to “Wrike” Tab and click on “Add” tab on the right (here shown as “Open” as Wrike is already added). Step 4: When prompted, “login” using...
Refine Your Presentation Skills with PowerPoint’s Presenter Coach
Last Updated: January 31, 2025Step 1: Click and open any MS PowerPoint slide deck and than click on the “Slide Show” tab. Step 2: Now click on “Rehearse with Coach” tab to start LIVE presentation rehearsal with “real-time” feedback. Step 3: Press “Escape” to exit rehearsal and get access to “Rehearsal Report” with recommendations. Step 4: You have the...
New Restaurant Android TV Bug – Service Vendor: CenturyAV
Last Updated: January 21, 2025These TV’s have an embedded Android OS that run on them that come with pre-installed App’s, etc. When arrived at Oakville on-site 4/25 TV’s were stuck on this Android main page (attached photo). Using the remote control did not work on a lot of them, and even those where the remote worked, you basically couldn’t...
Steps to Power cycle the TV’s in the Restaurant / F&B section.
Last Updated: January 31, 2025Steps: The power switch is a physical on/off switch located on the rear bottom right of the display, beside the power cord connection. The User would have to switch that off for a few seconds and then back on, and then power on the display using the button or remote.