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Self Service Guide

18 Docs

Digital Transformation Pro-Tips | March Edition

Last Updated: July 6, 2026

DIGITAL TRANSFORMATION PRO-TIPS |MARCH EDITION Tip 1: Canlan Sports recommends ONLY Microsoft Copilot for Secure AI Workflows Step 1: Navigate to https://copilot.microsoft.com/ Step 2: Log-In with your Canlan Sports credentials Step 3: Ensure that you are in secure Canlan Sports – MS Copilot environment. Step 4: Choose a conversation style from Creative, Balanced or Precise....

Digital Transformation Pro-Tips | February Edition

Last Updated: July 6, 2026

DIGITAL TRANSFORMATION PRO-TIPS |FEBRUARY EDITION Monday, February 12th, 2024 Tip 1: MS Teams Meeting – Create Instant Polls & Surveys Step 1: Ensure that you are in MS Teams and click on the “Calendar” tab on the left. Step 2: Right-click on “Your Meeting” in which you wish to create LIVE Polls or Survey. Step...

Digital Transformation Pro-Tips | September 2025

Last Updated: June 30, 2026

DIGITAL TRANSFORMATION PRO-TIPS | SEPTEMBER 2025 September 2nd, 2025 – Curtis Chow Tip 1: Wrike PM Gantt Chart Feature Step 1: On your Wrike, go to your Folder View. Ensure project subitems have due dates. Step 2: Beside the Calendar feature, select the Gantt Chart feature. Step 3: The existing red vertical line indicates today’s...

Digital Transformation Pro-Tips | September Edition

Last Updated: June 30, 2026

DIGITAL TRANSFORMATION PRO-TIPS | SEPTEMBER EDITION September 2nd, 2025 – Curtis Chow Tip 1: Copilot Auto-Transcription and Recording Step 1: Activate a meeting on Microsoft Teams. Step 2: Drag your cursor to the Three Dots “…” icon right next to the Camera icon Step 3: Select the “Record and Transcribe” button Step 4: Select the...

Digital Transformation Pro-Tips | May 2026 Edition

Last Updated: June 30, 2026

DIGITAL TRANSFORMATION PRO-TIPS | MAY 2026 EDITION May 20th, 2026 – Curtis Chow Digital Pro-Tip 1: Scheduling Meetings Directly Through Outlook Emails Step 1: On an email, navigate to the top right, select the three dots (…) button above the email. Depending on your Outlook layout, the “Scheduling Poll’ button may appear under the “Message”...

MS Team Room Training

Last Updated: January 31, 2025

Training: MS Teams Room – 5 Easy Steps   Microsoft Teams Room (MTR) is a secure platform designed specifically to deliver a cutting-edge collaborative experience by utilizing the entire Microsoft 365 ecosystem. It transforms the modern hybrid workplace by making meetings more productive, personal, inclusive, and connected. Here are the 5 Steps to a successful...

MS Teams Phone – Voicemail

Last Updated: January 31, 2025

Welcome to Microsoft Teams Phone training! This is the THIRD of a series of 4 training documents to guide you through the most common features of Microsoft Teams Phone.   Let’s begin! Remember, practice makes perfect. Happy communicating!   You can set up your Voicemail by clicking on your “Profile” tab or picture on the...

MS Teams Phone – Basic Calling

Last Updated: January 31, 2025

  When you click the “Calls” tab on MS Teams App on your smartphone, you will see a Home Screen (left).                                                                                    You can add contacts and call from Speed Dial (left) or toggle to History (right) to use recent calls to make a call. You can also use the “Dialpad” button (left) to...

MS Teams Phone – Call Forwarding

Last Updated: January 31, 2025

When you click the “Calls” tab on MS Teams App on your smartphone, you will see a Home Screen (left).                                                                                 On the Top-Left corner, click on your Profile tab (left) to explore main options in a drop-down menu. Now select the “Settings” option (right) to uncover multiple general & specific options.   You can...

MS Teams Phone – DND Notifications

Last Updated: January 31, 2025

Simply click your “Profile” tab (left) on Home Screen of the MS Teams App on your smartphone.                                                                              You can now select the “Notifications” option (right) from the drop-down menu.                                                                            There are multiple options for modifying your notification settings. For the Do-Not-Disturb (DND)...