Self Service Guide
MS Team Room Training
Last Updated: January 31, 2025Training: MS Teams Room – 5 Easy Steps Microsoft Teams Room (MTR) is a secure platform designed specifically to deliver a cutting-edge collaborative experience by utilizing the entire Microsoft 365 ecosystem. It transforms the modern hybrid workplace by making meetings more productive, personal, inclusive, and connected. Here are the 5 Steps to a successful...
MS Teams Phone – Voicemail
Last Updated: January 31, 2025Welcome to Microsoft Teams Phone training! This is the THIRD of a series of 4 training documents to guide you through the most common features of Microsoft Teams Phone. Let’s begin! Remember, practice makes perfect. Happy communicating! You can set up your Voicemail by clicking on your “Profile” tab or picture on the...
MS Teams Phone – Basic Calling
Last Updated: January 31, 2025When you click the “Calls” tab on MS Teams App on your smartphone, you will see a Home Screen (left). You can add contacts and call from Speed Dial (left) or toggle to History (right) to use recent calls to make a call. You can also use the “Dialpad” button (left) to...
MS Teams Phone – Call Forwarding
Last Updated: January 31, 2025When you click the “Calls” tab on MS Teams App on your smartphone, you will see a Home Screen (left). On the Top-Left corner, click on your Profile tab (left) to explore main options in a drop-down menu. Now select the “Settings” option (right) to uncover multiple general & specific options. You can...
MS Teams Phone – DND Notifications
Last Updated: January 31, 2025Simply click your “Profile” tab (left) on Home Screen of the MS Teams App on your smartphone. You can now select the “Notifications” option (right) from the drop-down menu. There are multiple options for modifying your notification settings. For the Do-Not-Disturb (DND)...
Home Page Setup on Web Browser- MS Edge and Google Chrome
Last Updated: January 31, 2025To setup your homepage for Google Chrome Browser, please follow the steps on the screenshot: Type in the URL and hit “Add” button to confirm For Microsoft Edge Browser, follow the steps below: Type in the URL and hit “Add” button to confirm PLEASE NOTE: To re-open your browser for the new...
Troubleshooting Sage APA Sync Issue
Last Updated: January 21, 2025Request for a new article from #248551 Brand IT Support Description Sage APA not able to sync. Solution is to restart the smart sync service in Accpac server.
ChatGPT – Proprietary Sensitive Data Leak Prevention
Last Updated: January 31, 2025Tip 1: Disable Chat History in ChatGPT & do NOT input proprietary/sensitive data. Step 1-3: This is how you normally interact with ChatGPT by entering text in the message box (1) that leads to a response (2) and gets stored (3) in ChatGPT. Step 4: Click on “Three Dots” icon on the right side...
Seamless PowerPoint Presentation in MS Teams Meeting: No More Screen Sharing!
Last Updated: January 31, 2025Step 1: Make sure you are in a Teams Meeting & open the PowerPoint slide deck as shown on the image on left side. Step 2: Now click on “Present in Teams” tab on top right corner. Step 3: You are now presenting your PowerPoint in Teams Step 4: The image on the right side...
Seamlessly Integrate Wrike with MS Teams for Effortless Collaboration
Last Updated: January 31, 2025Step 1: Ensure that you are in MS Teams and click on “Apps” tab on the left. Step 2: Search for “Wrike” in the dialogue box. Step 3: Go to “Wrike” Tab and click on “Add” tab on the right (here shown as “Open” as Wrike is already added). Step 4: When prompted, “login” using...